To help prevent fraud and unauthorized debits to your accounts or charges on your VISA Credit Card, it is important to notify us immediately if your card is lost or stolen.
Many services are available 24 Hours a day by calling 1-866-498-2878.
Online Banking users can login, go to your checking account, and Freeze your card, then call us during office hours at 309-343-1777.
To report fraud or discuss transactions that appear fraudulent, please call 1-866-498-2878. During Office Hours call 309-343-1777.
You can activate your Debit Card or Change the PIN by calling 1-800-992-3808 24 Hours.
To report a lost or stolen VISA Credit Card:
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-800-325-3678
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To file a dispute on a charge, please call 1-800-600-5249
For 24 hour member service, call 1-800-322-8472
Many services are available 24 Hours a day by calling 1-800-808-7230.
To report fraud or discuss transactions that appear fraudulent, please call 1-800-808-7230. During Office Hours call 309-393-6000.
You can activate your Debit Card or Change the PIN by calling the number on the card or 309-693-6000.
To report a lost or stolen Mastercard Credit Card:
During office hours call Gale Credit Union directly at 309-693-6000
After hours and on weekends call 1-800-808-7230
To obtain replacement cards, after reporting it lost or stolen, call 309-693-6000